Edison

Support Page

Do you have any problems with your Edison PRO?
Let us ask you some simple questions that will guide you to find a quick solution.
You can also access the Brainstorm Users Forum and ask the community for any know issues, or
review the FAQs in the same page.

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Welcome

Please ensure you are running the latest software version of Edison PRO. Download

Enter your Edison PRO Serial ID

This serial is not registered

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Kind of issue

What kind of issue are you having today?

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Hardware component issue

Which hardware component are you having an issue with?

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Software platform

Which software platform are you having an issue with?

MBX Support

Customers can email us at support@mbx.com, call us at 888-440-1617, or open up an RMA request through Hatch.

Dell Support

Dell Basic support. 866-924-1550 and follow the prompts for Support Customers can also go here, to punch in their Service Tag and get email, chat, or call.

If you have changed the hard drive of your unit and need to reinstall the equipment from scratch, you can download the image at the following link:

ISO Image
(This image is complete, with Operating System and Edison Pro)

Edison Support

To help with your issue, please reach out us on the Edison User Forum for further assistance. https://usersblog.brainstorm3d.com

If you have changed the hard drive of your unit and need to reinstall the equipment from scratch, you can download the image at the following link: